Privacy Policy

Last Updated: April 21, 2026

Energy Experts LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.theenergyexperts.net or submit a request for services.

    SMS / Text Message Notice: We collect your phone number for the purpose of sending you automated SMS text messages related to your quote request, appointment scheduling, and follow-up communications. We do not sell or share your phone number with third parties for marketing purposes. You may opt out at any time by replying STOP to any text message.
  

1. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and city/address when you submit a quote request.
Service Information: The type of service you are inquiring about and any details you provide.
Usage Data: Pages visited, browser type, IP address, and referring URLs (collected automatically via standard web analytics).
Communications: Records of your communications with us, including SMS messages, emails, and form submissions.

2. How We Use Your Information

We use the information we collect to:

Respond to your quote requests and schedule estimates
Send you SMS/text messages related to your inquiry, appointment reminders, and follow-up communications
Communicate with you via phone or email regarding our services
Improve our website and services
Comply with applicable laws and regulations

3. SMS / Text Messaging

By providing your phone number and submitting our quote form, you expressly consent to receive automated SMS text messages from Energy Experts LLC. These messages may include:

Confirmation of your quote request
Appointment scheduling and reminders
Follow-up messages regarding your inquiry
Promotional offers related to our services (infrequent)

Opt-Out: You may opt out of SMS messages at any time by replying STOP to any text message we send. After opting out, you will receive one final confirmation message. To re-subscribe, reply START.

Help: Reply HELP to any SMS message for assistance, or contact us directly at the information below.

Message & Data Rates: Standard message and data rates may apply depending on your carrier plan.

Message Frequency: Message frequency varies based on your interaction with our team.

No Sharing: We do not sell, rent, or share your phone number with third parties for their marketing purposes. Your number is used solely for communications related to Energy Experts LLC services.

4. Disclosure of Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

Service Providers: Third-party platforms that help us operate our business (e.g., CRM software, scheduling tools). These providers are contractually bound to protect your information and may not use it for their own marketing.
Legal Requirements: If required by law, regulation, or valid legal process.
Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data by contacting us at the information below.

6. Your Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

Know what personal information we collect and how it is used
Request deletion of your personal information
Opt out of the sale of personal information (we do not sell your data)
Non-discrimination for exercising your privacy rights

To exercise these rights, contact us using the information in Section 9 below.

7. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve user experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Energy Experts LLC
Fresno, CA
Phone: (559) 257-0001
Email: info@theenergyexperts.net
Website: www.theenergyexperts.net

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.